Shipping Information

A Message To You

We know you are excited to get your Comfort Collective order, we are too! That is why we do our best to ensure the delivery is done as fast as possible to ensure you get your items fast.

We are working hard with the people in our warehouses to get each order out as quick as possible. For any inconvenience caused we apologise and feel free to reach out to our support team: support@customcollective.group

Is Delivery Free?

Delivery is Fast & FREE, Australia Wide!

How Long Till I Get My Comfort Collective Product? 

We process all orders within 24 hours of purchase, ensuring you get your Comfort Collective Product as soon as possible. You will receive your Comfort Collective Product usually within 5-14 business days of placing your order. This time frame includes general dispatch delays. 

Where Are Our Warehouses & HQ Located?

Our warehouses are located in Sydney, NSW and our office is located in Sydney, NSW.